We take great care in ensuring that your order arrives quickly and safely. Here’s everything you need to know about our shipping process:

• Processing Time: Orders are processed within 2-3 business days. Please note, during high-demand seasons, it may take a little longer, but we’ll keep you updated on any delays.

• Shipping Rates: We offer flat-rate shipping on all orders. Shipping costs are calculated at checkout based on your location.

• Delivery Time: Delivery times vary depending on your shipping method and location. Standard shipping typically takes 3-7 business days within the U.S. We do not ship internationally at this time.

• Order Tracking: Once your order has been shipped, we will send you a tracking number so you can follow your package’s journey.

• Shipping Restrictions: Currently, we ship within the United States. 

Return Policy:

We want you to be completely happy with your purchase. If for any reason you're not satisfied, here’s how our return process works:

• Returns: Due to the nature of our products, we do not accept returns or exchanges on opened items. However, if you receive a damaged or defective product, please contact us within 7 days of receiving your order, and we’ll gladly resolve the issue by offering a replacement or store credit.

• Eligibility: Products must be returned in their original, unopened condition (if applicable). For returns of damaged or defective items, we’ll cover return shipping costs.

• How to Return: To initiate a return, simply contact our customer service team at faithlynnnaturals@gmail.com with your order number and details about the issue. We’ll guide you through the process and issue a return label if necessary.

• Refunds: Once your return is received and processed, we will issue a refund to your original payment method. Please note, it may take 7-10 business days for the refund to appear in your account.

If you have any other questions, feel free to reach out to our customer service team. We're here to help!

Thank you for choosing our all-natural skincare products—your satisfaction is our top priority!